FAQ

It changes from product to product, so we do not publish one number. Tell us what you have in mind and the quantity, and we will work it out with you.

It depends on the product, the quantity and the customisation. Give us your date first and we will tell you plainly what fits. For Diwali and year-end, confirm at least one week ahead.

Yes. We send a physical sample of your shortlisted option within 5 working days. Samples are charged.

Pricing depends on quantity, branding and delivery, so we quote against your brief. You get a written, item-wise quote within 48 hours.

Yes. Every enquiry gets a named account manager, whatever the order size.

Yes. The method depends on the product and the material, so we advise on it with your shortlist. You approve it before production.

Yes. Share the list of names and we will tell you which products suit it and what it adds to the timeline.

Yes. Boxes, sleeves and message cards can be designed around your brand. Raise it in your brief so we plan the time for it.

Yes. Share one address sheet and we take on the packing, dispatch and tracking for every recipient.

Yes. We can undertake the logistics to your offices or to individual addresses, in India or outside it.

Logistics is a separate service, charged at actuals. We share the plan and the cost with you and consult you before final execution.

All the leading courier partners. We choose the right one for each destination.

Tell us and we replace it.

Yes. One tax invoice for the order, quoting your PO number and GSTIN, with the tax rate shown against each line.

Yes. Message us on WhatsApp and we send our company and GST details and complete your vendor form.

Payment terms are agreed with your quote, before you commit.

No. Every order carries some customisation, so a confirmed order cannot be cancelled or returned. You approve a sample before you confirm, and any gift that arrives damaged is replaced.